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Software Products > Flowan Help Desk > Mobile Interface
Mobile Interface
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No desktop, No laptop, No problem
Mobile devices continue to grow in capabilities and, in some cases, are replacing the laptop as the mobile computing device for users and customers.
With that in mind we’ve added a mobile interface to our Flowan Help Desk software to allow requests to be submitted into your Customer Service help desk directly from a mobile device. Our interface is entirely web-based and is supported on almost every mobile device available.
The Flowan mobile interface is fully featured and provides a complete solution for mobile devices. With the mobile interface users can:
View notices posted on your help desk home page
Submit customer service requests/cases
View and add notes to open customer service requests/cases
View closed (solved) customer service requests/cases
Flowan Help Desk Software provides a very cost-effective and easy to use solution for managing your customer service support and IT help desk activities resulting in world-class customer service.
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Flowan Help Desk features
Case Management
Intelligent case routing
Workflow management
Mobile interface
Custom form fields
Real-time dashboard
Centralized support
Knowledge base
Customer surveys
Email integration
LDAP integration
Comprehensive reporting
Software benefits
Purchasing options
System requirements
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Contact Us
Flowan Software Inc.
31300 Solon Rd.
Suite 11
Solon, OH 44139
Toll-Free: (877) 735-6926
Phone: (216) 595-2768
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